This FAQ is divided into the following section
What are the benefits to joining Team Diabetes?
When you register to be a part of Team Diabetes, you will receive:
Which type of event campaign should I create?
A guide to possible fundraiser ideas is available here
Are there any guidelines or policies for creating and managing a fundraising event?
Yes. Please refer to our Event Guidelines and Disclaimer here.
What do I need to create my Team Diabetes page?
To join Team Diabetes, you will need to provide a valid e-mail address and physical address.
Is there a registration fee or fundraising minimum to participate?
No, there is neither a registration fee nor a fundraising minimum to be a part of Team Diabetes. Each event type has a specific suggested fundraising goal to help guide your fundraiser.
How do I get started and join Team Diabetes?
Visit the event page here and click “Get Started” under the event type you’d like to create. Follow the easy, online registration process to start your event and create your fundraising page!
Should I donate to my own fundraiser?
Yes, donating to your fundraising efforts is a great way to jumpstart your campaign and shows your friends and family that you are serious about making a difference for those living with diabetes. You can donate any amount and set an example for others who visit your page! By doing so, you also earn the Personal Donor badge on your page!
Are donations to my campaign tax-deductible?
Yes! You and every donor to your page will receive an email receipt for tax purposes.
How can I enter cash or check gifts to my online page?
First, log in to your Fundraising Center. Click the “Enter New Gift” button. Enter the information and be sure to click “Save.” Note that all offline gifts have to be entered into your Fundraising Center online to be included in your total. Once entered online, mail the cash or check donations you receive to the American Diabetes Association using this form.
I want my local American Diabetes Association office to receive the proceeds from my fundraiser. How can I do that?
All proceeds from Team Diabetes are automatically attributed to the nearest local office by the zip code with which you registered. There is nothing more that you need to do in order to credit your local office!
Where can I find a receipt that I can provide my donors who give me cash or check donations?
If you need to give a receipt for a small cash or check donation, please print, cut and fill out one of the receipts in this downloadable document (Adobe PDF file).
Is my information secure?
Information security is our priority. Our online system has been designed to protect your information. It uses industry-standard SSL encryption techniques to make sure your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so your data is securely stored.
How is my credit card information handled?
Credit card information is not stored in our database. During the donation process, we send your credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.
How do I know if my company offers Matching Gifts?
Many employers sponsor matching gift programs and will match any charitable contributions made by their employees. To find a company that offers Matching Gifts, you can search here.
What resources are available for my fundraiser?
Several downloadable resources and guides are available for Team Diabetes.
Where is my local Association office?
The American Diabetes Association has offices throughout the United Stated. To find your local office, click here or call 1-800-DIABETES (800-342-2383).
How do I learn more about the American Diabetes Association?
Our mission is to prevent and cure diabetes and to improve the lives of all people affected by diabetes. Visit the American Diabetes Association online at www.diabetes.org or take a look at the initiatives your fundraising supports:
If you have further questions, please use the Contact Us button below to reach an American Diabetes Association staff member!
You are now a part of our team and we are here to help you however we can!